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Banquet Operations Manager

2 months ago

Washington, United States AccorHotel Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Banquet Manager to join our team at AccorHotel. As an Assistant Banquet Manager, you will play a key role in leading our Banquets team to deliver exceptional guest experiences.

Key Responsibilities:

  • Lead and Mentor the Banquets Team: Provide guidance, support, and development opportunities to ensure the team is equipped to deliver outstanding service.
  • Ensure Food and Beverage Standards: Maintain high standards of food quality, presentation, and service to meet the expectations of our guests.
  • Strategic Planning: Collaborate with the team to develop and implement new products, services, and experiences that exceed guest expectations.
  • Guest Experience: Create unforgettable experiences for our guests by anticipating their needs and exceeding their expectations.
  • Operational Management: Prepare daily assignment sheets, conduct pre-function meetings, and coordinate with the kitchen to ensure seamless execution of events.
  • Communication: Confers with hosts, coordinates with the kitchen, and accommodates guest needs efficiently to ensure satisfaction.

Requirements:

  • Experience: Minimum 3 years of experience in banquet/event operations.
  • Leadership: Proven ability to lead by example, build and maintain good relationships with stakeholders, and communicate effectively.
  • Skills: Strong networking skills, ability to think outside the box, and a passion for delivering exceptional guest experiences.

What We Offer:

  • Employee Benefits: Discounted rates at AccorHotel properties worldwide.
  • Learning and Development: Opportunities to earn qualifications while working and develop your talent within the company.
  • Community Involvement: Participate in Corporate Social Responsibility activities, such as Planet 2.

About AccorHotel:

We are an inclusive company that values diversity and promotes equal opportunities. Our ambition is to attract, recruit, and promote diverse talent.