Banquet Service Manager

2 weeks ago


Washington, United States Executive Personnel Inc Full time
Job Summary

EPSI Worx is seeking a highly skilled and experienced Lead Banquet Waitstaff to provide exceptional guest service during banquet and catering events. This role requires strong leadership and organizational skills to oversee and coordinate the activities of the banquet wait staff team.

Key Responsibilities
  • Team Leadership: Supervise, train, and motivate banquet wait staff to maintain high professionalism and service excellence.
  • Event Coordination: Collaborate with the Lead Manager to plan and execute events, including menu details, seating arrangements, and special guest requests.
  • Guest Service: Provide exceptional guest service by anticipating guest needs and promptly addressing any issues or concerns.
  • Quality Control: Monitor the banquet room throughout the event to ensure that tables are clean, settings are correct, and service is seamless.
Requirements
  • High school diploma or equivalent
  • Minimum of 5 years Waitstaff or Supervisory experience
  • Strong leadership and communication skills
  • Excellent customer service and interpersonal skills
  • Ability to work in a fast-paced, high-pressure environment
  • Knowledge of food and beverage service standards and etiquette
  • Attention to detail and the ability to maintain composure under pressure
  • Flexibility to work evenings

Executive Personnel Services Inc is an EEO employer - M/F/Vets/Disabled



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