Program Manager

1 day ago


Houston, Texas, United States Houston Methodist Hospital Full time
Job Summary

Houston Methodist Hospital is seeking a highly skilled and experienced Program Manager to join our team. As a key member of our organization, you will be responsible for comprehensive program management, including coordinating work and administrative support, for programs and ensuring accountability for performance.

Key Responsibilities
  • Execute strategies while managing relationships internally with hospital leadership and externally with clients, partners, and vendors.
  • Partner with key operations stakeholders to design and successfully execute program elements that ensure leadership engagement of the strategy.
  • Develop a strong network of internal stakeholders to contribute to and drive the achievement of strategic goals.
  • Proactively identify problems and creative solutions to address requirements and partner with vendors in assigned areas of responsibility on data, process solutions, and advisement.
  • Manage various administrative and operational functions, and financial stewardship while providing education and technical expertise related to the program for successful implementation and sustainability.
Essential FunctionsPeople Essential Functions
  • Work creatively and analytically in a problem-solving environment fostering teamwork, innovation, and excellence.
  • Lead program meetings, providing meaningful contributions that drive decision-making and clearly identify next steps.
  • Work cross-departmentally to achieve innovative and actionable outcomes.
  • Lead program strategies with key stakeholders and others to ensure department timelines, deliverables, and budgets are met.
Service Essential Functions
  • Collaborate with colleagues, peers, and other stakeholders to improve the effectiveness and efficiency of programs.
  • Regularly communicate with customers/clients to arrange meetings, confirm program schedules, and discuss any program problems, ensuring that customers/clients are regularly informed on the status.
  • Implement change management strategies to ensure successful execution of the program and to improve targeted outcomes.
Quality/Safety Essential Functions
  • Operationalize strategic plans with timely execution of deliverables.
  • Track the status and coordinates deadlines, identifying potential barriers to progression and implementing solutions/resolutions.
  • Follow up on action items necessary to ensure completion of assignments.
Finance Essential Functions
  • Effectively manage the scope, schedule, and budget of assigned programs.
  • Track year-to-year trends and identifies opportunities for financial improvement.
  • Maintain interdepartmental accountability for issues that impact the financial feasibility of the program.
Growth/Innovation Essential Functions
  • Serve as part of an inter-professional team that creates and executes mission-driven events.
  • Proactively and independently problem solve when challenges present themselves.
  • Complete and update the My Development plan on an ongoing basis.
Requirements
  • Bachelor's degree in business, healthcare administration, clinical, or related field OR Master's degree combined with HM Fellow.
  • Three years of experience related to business or healthcare administration; may consider HM employee with two years of experience who demonstrates progressive responsibilities.
Preferred Qualifications
  • Registered and/or certified professional in area of expertise preferred.
Knowledge, Skills, and Abilities
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations.
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially concerning activities impacting patient or employee safety or security.
  • Demonstrated initiative in managing projects and communication with stakeholders.


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