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Senior Consultant for Non-Profit Solutions
2 months ago
Company Overview:
At ServiceNow, we strive to create a world that works for everyone through our innovative technology and dedicated workforce. Our rapid pace of innovation is driven by our commitment to our customers and communities. By becoming part of ServiceNow, you will join a dynamic team of innovators who are passionate about making a difference. We believe that your best work is achieved when you are empowered to express your unique talents, and we foster an environment that supports your personal and professional growth.
With a client base exceeding 7,700, including approximately 85% of the Fortune 500, we are honored to be recognized as one of the FORTUNE 100 Best Companies to Work For and among the World's Most Admired Companies.
For insights into our workplace culture, visit our Life at Now blog to hear firsthand accounts from our employees.
Role Summary:
As a key member of our Nonprofit Solution Consulting team, you will play a pivotal role in driving our success by fostering revenue growth and acquiring new clients within the Nonprofit sector. The Core Solution Consultant serves as the primary technical authority for clients, collaborating closely with Sales, Product Management, and executive leadership. This position requires a hands-on technical consultant who can effectively deliver solutions and articulate their value during the sales process. You will cultivate trusted relationships with both executives and frontline stakeholders by leveraging your expertise in the Nonprofit industry alongside a comprehensive understanding of the technical landscape.
Key Responsibilities:
- Act as a technical and domain expert to support product sales within the Nonprofit sector.
- Conduct discovery workshops to identify client challenges and deliver product demonstrations that align our solutions with their needs.
- Lead strategic initiatives in key accounts, including customer journey sessions to establish roadmaps and outcome agreements.
- Participate in marketing events such as executive briefings, conferences, user groups, and trade shows.
- Share best practices and reusable assets with fellow Solution Consultants to enhance team efficiency and quality.
- Provide insights to product management regarding enhancements that could address client needs and add value.
- Stay informed on competitive analysis and market differentiation.
Qualifications:
To excel in this role, candidates should possess:
- A minimum of 3 years of experience in pre-sales solution consulting or sales engineering within the Enterprise Software domain, specifically in the Nonprofit sector.
- Demonstrated experience in selling to the Nonprofit industry.
- Technical proficiency with the ServiceNow platform or expertise in cloud software solutions.
- A combination of energy, drive, compassion, and an engaging personality, paired with humility.
- Experience collaborating with product management, marketing, partners, and professional services.
- Strong territory management skills, including pipeline development and collaboration with Sales counterparts to ensure execution excellence.
- Willingness to travel as necessary.
Additional Information:
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
At ServiceNow, we embrace flexibility and trust in our distributed work environment. For more information about our work personas, including flexible, remote, and required-in-office options, please refer to our resources.
For positions requiring access to technical data subject to export control regulations, ServiceNow may need to obtain export licensing approval from the U.S. Government for certain individuals. Employment is contingent upon ServiceNow obtaining any necessary export licenses or approvals.
