Account Manager Alliances, Digital Data Design Institute

4 weeks ago


Cambridge, Massachusetts, United States Harvard University Full time
Job Title: Account Manager Alliances, Digital Data Design Institute

We are seeking an experienced Account Manager to join our Digital Data Design Institute (D^3) team. As a key member of our Corporate Alliances team, you will be responsible for developing and maintaining strong relationships with our industry partners.

Key Responsibilities:
  • Develop and execute strategic account plans to drive business growth and partnerships
  • Build and maintain strong relationships with key stakeholders at the C-Suite level and senior decision-makers
  • Coordinate with internal teams to ensure seamless delivery of services to partners
  • Design and execute personalized engagement strategies to enhance partner satisfaction and retention
  • Monitor partner engagement and satisfaction metrics, proactively addressing any issues that may arise
Requirements:
  • 5+ years of experience in account management, customer service, customer success, or sales
  • Bachelor's degree in business administration, sales and marketing, or a related field
  • Excellent communication and analytical skills, with the ability to articulate complex ideas clearly and concisely
  • Strong strategic thinking and problem-solving abilities, with a keen attention to detail
  • Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities effectively
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and collaborative work environment
  • Access to Harvard University's resources and network

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.



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