Account Manager Alliances, Digital Data Design Institute
1 day ago
We are seeking an experienced Account Manager to join our team at the Digital Data Design Institute (D^3) at Harvard University. As an Account Manager, you will be responsible for developing and maintaining strong relationships with key partner stakeholders at the C-Suite level, as well as senior strategic and financial decision makers across organizations.
Key Responsibilities:- Develop and execute strategic account plans to drive operational success for our partners
- Act as the main point of contact for all inquiries, requests, and concerns, ensuring prompt and satisfactory resolution
- Shape the strategic direction of partner relationships and identify growth opportunities across industry sectors
- Collaborate with internal teams to ensure seamless delivery of services to partners
- Support the ramp up of the partnership team and infrastructure for ensuring superior customer experience for all partners
- Bachelor's degree in business administration, sales and marketing, or a related field required
- 5 years of experience in account management, customer service, customer success, or sales is required
- Excellent communication skills, with the ability to articulate complex ideas clearly and concisely
- Strong analytical and problem-solving abilities, with a keen attention to detail
- Demonstrated ability to build and maintain strong client relationships
- Strategic thinking and the ability to identify and capitalize on business opportunities
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and collaborative work environment
- The chance to work with a talented team of researchers and scientists
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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