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Host/Hostess

1 month ago

New York, New York, United States Reserve Cut - Park Ave Full time
Host/Hostess Job Description

We are seeking a highly skilled and experienced Host/Hostess to join our team at Reserve Cut - Park Ave. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities:
  • Welcome and seat guests, presenting menus and ensuring a seamless dining experience.
  • Manage reservations, waitlists, and table assignments with precision and efficiency.
  • Provide exceptional customer service, addressing guest inquiries and concerns in a timely and professional manner.
  • Collaborate with the service team to ensure seamless table transitions and efficient service.
  • Maintain a clean and organized host area, restocking menus and supplies as needed.
  • Answer phone calls and respond to guest inquiries, providing accurate information about the menu and restaurant.
  • Interact with guests throughout their dining experience, ensuring a positive and memorable experience.
Requirements:
  • Previous experience in a high-volume, upscale restaurant environment.
  • Excellent customer service skills, with a focus on providing exceptional guest experiences.
  • Ability to work in a fast-paced environment, managing multiple tables and guests simultaneously.
  • Proficiency in computer skills, including POS systems, Resy, OpenTable, Word, and Excel.
  • Positive and enthusiastic attitude, with a passion for delivering exceptional service.

Reserve Cut - Park Ave is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service.