Front Desk Support Specialist

3 weeks ago


Whitmore Lake, United States Hamilton Community Health Network Inc Full time

We are looking for a highly skilled Front Desk Support Specialist to join our team at Hamilton Community Health Network Inc. In this role, you will be responsible for providing exceptional patient satisfaction by greeting patients, scheduling appointments, and verifying insurance and referral information.

About the Job

This position requires strong communication skills and attention to detail. The successful candidate will be responsible for ensuring that all patient information is accurate and up-to-date, and that all payments are processed efficiently.

The ideal candidate will have a high school diploma or GED completion, some college preferred, and two years of clerical experience or one year of experience in a healthcare setting. Proficiency in computer systems and data entry is required, with the ability to type 40 words per minute.

Estimated Salary: $55,000 - $65,000 per year (based on location and industry standards)

Job Requirements
  • Greeting patients and scheduling appointments
  • Answering the telephone and taking messages for staff
  • Contacting patients by telephone to notify them of their scheduled appointments and cancelling/rescheduling as necessary
  • Accurately entering patient demographics, insurance, and payer codes into Centricity
  • Verifying insurance coverage and accurately documenting information in Centricity


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