Front Desk Support Specialist
21 hours ago
We take pride in our TEAM-focused culture, where every member is dedicated to the success of our athletes and brand. If you're passionate about customer service and are a high-energy individual, we'd love to hear from you
Job SummaryThe Front Desk Team Member will be responsible for providing exceptional customer service, managing front desk operations, and maintaining a clean and organized lobby area. This is an ideal role for someone who is dependable, organized, and has a strong passion for service.
**Responsibilities:**
- Complete Opening/Closing Checklists
- Ensure lobby area is clean and stocked
- Learn the D1 brand and be able to answer all customer support questions for current and potential athletes
- Answer phone calls and take messages for Recruiters and Management
- Check athletes into workouts and ensure accurate attendance tracking
- Keep retail areas fully stocked with food, drink, clothing
- Maintain inventory for cleaning supplies, D1 gear, and products
- Process all ancillary purchases in MBO
- Complete daily social media tasks
- Make sure all accounts are properly noted
**Qualifications:**
- Dependable, organized, and responsible
- Must be a high-energy & positive individual
- Must have 1+ years in a customer service setting ideally in the fitness industry.
**Benefits:**
- Estimated Salary: $40,000-$50,000 per year
- Paid Time Off
- Opportunity for advancement
- Training & development
- Free membership in a state-of-the-art facility
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