Front Office Assistant

2 days ago


Allentown, Pennsylvania, United States Crossroads Treatment Centers Full time
About Crossroads Treatment Centers

Crossroads Treatment Centers is a leading provider of outpatient medication-assisted treatment (MAT) for patients with opioid use disorder (OUD). We pride ourselves in supporting our patients' medical and personal recoveries from substance use disorder.

Job Summary

We are seeking a highly motivated and detail-oriented Front Office Assistant to join our team. As a Front Office Assistant, you will be responsible for providing excellent customer service, checking in patients, receiving payments, and assisting in daily operations.

Responsibilities
  • Provide exceptional customer service to patients and families
  • Check in patients, receive payments, and process transactions
  • Assist with daily operations, including maintaining accurate records and reports
  • Coordinate with medical and clinical staff to ensure smooth patient flow
  • Provide clerical and logistical support to the team
  • Oversee patient accounts and financial responsibilities
Requirements
  • High School Diploma or GED required
  • Customer service experience in a fast-paced environment preferred
  • Experience in healthcare, addiction medicine, or office administration preferred
  • Lived addiction experience is a plus
Benefits
  • Excellent training and development opportunities
  • Mileage reimbursement (if applicable)
  • Community events and activities that promote belonging and education
  • Opportunity to make a daily impact on patients' lives
  • Benefits package, including medical, dental, and vision insurance, PTO, and 401K options


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