Patient Access Specialist Part Time
4 weeks ago
We are seeking a highly skilled Patient Access Specialist to join our team at AdventHealth Hinsdale. As a key member of our patient financial services team, you will be responsible for ensuring that patients are appropriately registered for all service lines, performing eligibility verification, obtaining pre-cert and/or authorizations, making financial arrangements, and requesting and receiving payments for services.
Key Responsibilities- Registration and Eligibility Verification: Register patients for all services, including emergency room, outpatient, inpatient, observation, same day surgery, and outpatient in a bed. Verify patient eligibility and obtain pre-cert and/or authorizations as required.
- Financial Arrangements: Make financial arrangements with patients, including collecting co-pays, deductibles, and co-insurance. Provide patients with personalized estimates of their financial responsibility based on their insurance coverage or eligibility for government programs.
- Cashiering and Collections: Perform cashiering functions, including collections and cash reconciliation, with accuracy in support of the pre-established legal and financial guidelines of AdventHealth.
- Communication and Collaboration: Maintain a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Provide timely and continual coverage of assigned work area to offer prompt patient service and availability for all clinical partner registration needs.
- Education: High School degree or equivalent required. Associate's degree preferred.
- Experience: One year or more of relevant healthcare experience preferred. Prior collections experience preferred.
- Skills: Proactive, accountable, and detail-oriented with excellent communication and customer service skills.
AdventHealth is a place where you can thrive professionally and grow spiritually, by Extending the Healing Ministry of Christ. We are a purpose-minded team that values our employees and provides a supportive and inclusive work environment.
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