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Warehouse Support Specialist
2 months ago
At ShipBob, we're seeking a highly skilled and detail-oriented Onsite Warehouse Support Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our warehouse and providing exceptional support to our merchants.
Key Responsibilities:- Resolve merchant-facing requests around inventory-related issues.
- Work directly with on-site partners to resolve merchant concerns.
- Investigate inventory discrepancies reported by Merchant support.
- Perform physical location checks to ensure quality and reconcile inventory variances.
- Play a pivotal role in understanding the root cause of inventory adjustments and participate in efforts to correct.
- Vocalize concerns around inventory practices to ICQA Regional Manager, helping to identify areas of opportunity in day-to-day processes.
- Communicate updates and relay important operational information about clients directly to Manager, Supply Chain ICQA.
- Run cycle counting and inventory control processes according to written SOP's and in partnership with partner resources.
- Perform audits or other actions requested by merchants within the site.
- Comply with all food safety and compliance policies and regulations.
- Ability to work independently without direct supervision on-site.
- Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion.
- Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
- Possesses effective written and verbal communication skills; displays reading comprehension skills.
- Ability to multitask and handle multiple issues at the same time without stress.
- Excellent attention to details.
- Ability to lift 40 lbs without any health limitations.
- Able to stand and walk continuously during and up to an 8-10hr shift.
- Able to bend, stoop, reach above, and push/pull frequently.
- Medical, Dental, Vision & Basic Life Insurance
- 401K Match
- Weekly paycheck with paid overtime eligibility
- Pay progression program
- Daycare Stipend program
- Paid Time Off & Sick Time Off
- Accrued Paid Time Off
- Referral Bonus Program
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about logistics and operations, and have a strong attention to detail, we encourage you to apply.