Desktop Engineer

6 days ago


Savannah, Georgia, United States Randstad Full time
Job Title: Desktop Engineer

We are seeking a skilled Desktop Engineer to join our team at Randstad Digital. As a Desktop Engineer, you will be responsible for configuring and installing various IT hardware and application systems, troubleshooting IT-related issues, and developing installation schedules.

Key Responsibilities:
  • Configure and install IT hardware and application systems, including desktops, printers, peripherals, routers, servers, switches, Wi-Fi antennas, and network security devices.
  • Troubleshoot IT-related issues on Windows operating systems, printers, and Microsoft applications.
  • Develop installation schedules, prepare and create installation packages, and prepare documentation for configuration changes.
  • Assist in developing a training plan for site personnel on the use of equipment in collaboration with the training manager.
  • Coordinate post-installation operations and maintenance support.
Requirements:
  • Excellent written and verbal communication skills with the ability to communicate well with users, peers, and managers.
  • Knowledge of IT hardware systems and their configurations.
  • Experience troubleshooting IT hardware systems.
  • 3+ years of progressive experience in hardware installations or as a Tier II Customer Support Representative in a federal government IT service delivery operation.
  • Must have at least one of the following certifications: CompTIA+, CompTIA-Network+, and CompTIA-Server+.
Preferred Qualifications:
  • NIH experience.
  • Public Trust.
Education:

Bachelor's degree or equivalent experience.

Work Environment:

This is a permanent position with a salary range of $300,000 to $500,000 per year. The work hours are 8am to 4pm, and the location is Savannah, Georgia.



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