Service Associate

2 weeks ago

Scranton, Pennsylvania, United States The GIANT Full time
Job Title: Service Associate

We are seeking a highly motivated and customer-focused Service Associate to join our team at The GIANT Company. As a Service Associate, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Bag items at checkout, put bags into carts, restock returns, retrieve carts from the parking lot, vacuum front-end, restock coolers, and collect trash.
  • Perform housekeeping duties, keep floors clean, keep work areas clean, and perform clean sweep every hour.
  • Collect carts, stack carts, and push carts back to the front-end of the store.
  • Demonstrate good customer service skills and complete other duties as assigned by management.
Requirements:
  • Must be authorized to work in the U.S.
  • Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
  • Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation.
  • Must be able to use, or learn to use, the equipment and tools used to perform this job.
  • Must meet the company performance standards for the job including but not limited to regular attendance.
  • Must complete the company introductory (probationary) period of 30 or 60 days.
  • Must be able to perform all job functions safely.
  • Must meet the company performance standards for the job.
  • Must agree to wear the proper assigned clothes and shoes approved for this job.
  • Must have and maintain valid specialty licenses, certificates, or permits required for the position.
Physical Requirements:
  • Shift hours: minimum 4-hour shifts or more depending upon business needs
  • Job cycles: continual max
  • Lift/carry: 50 lbs.
  • Stand 55%, sit 0%, walk 45%
  • Category IV: lifting, carrying, P/P up to 50 lbs.
  • Max pull static: 20 lbs.

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.

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