Customer Service Ambassador with Excellent Communication Skills

3 weeks ago


Springfield, United States Bass Pro Shops Full time

Join a Dynamic Team at Bass Pro Shops

As a Customer Service Ambassador at Bass Pro Shops, you'll have the opportunity to excel in a fast-paced retail environment. Your primary role will be to provide world-class customer service, ensuring a seamless shopping experience for our valued customers.

Key Responsibilities:

  • Perform various customer service activities, including answering questions and resolving issues in a timely and professional manner.
  • Stock and straighten shelves and pegs in the immediate area when not directly assisting customers.
  • Develop strong relationships with customers, responding to their needs and exceeding their expectations.
  • Support a strong commitment to world-class customer service by staying up-to-date on product knowledge and features.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced retail environment, with a strong focus on customer service.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including weekends and holidays.

Salary: $15.50 - $17.50 per hour, based on experience and qualifications.

Benefits:

  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • Discounts on Bass Pro Shops products and services.
  • Employee recognition and reward programs.

Why Work at Bass Pro Shops?

Bass Pro Shops is a leading retailer of outdoor gear and equipment, with a strong commitment to customer service and community involvement. As a Customer Service Ambassador, you'll be part of a dynamic team that is dedicated to providing an exceptional shopping experience for our customers.

Estimated Salary Range: $31,800 - $36,400 per year, based on 40 hours per week and 52 weeks per year.



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