Healthcare Ambassador

5 days ago


Springfield, Georgia, United States Effingham Health System Full time
Job Summary

Effingham Health System is seeking a skilled Guest Services Ambassador to provide exceptional customer service to patients, visitors, and staff. The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  1. Act as a hospital ambassador, providing a positive first impression to all visitors.
  2. Initiate patient check-in and coordinate smooth handoffs to registration.
  3. Monitor and provide updated information to patients, families, and visitors in waiting room areas.
  4. Round on patients frequently to ask about their experience and provide updates on waiting times.
  5. Communicate patients' questions, concerns, and problems to appropriate staff members.
  6. Explain policies and procedures to patients.
  7. Direct and escort patients, families, and visitors to the appropriate areas.
  8. Participate in activities such as reading to patients, changing television channels, and providing blankets to improve the appearance of the waiting room.
  9. Consult with nurses prior to providing water or food requested by patients or families.
  10. Deliver food, water, and nourishment to patients as directed by nurses or providers.
  11. Communicate effectively and clearly with shift charge nurses, coworkers, and physicians.
  12. Treat patients and families with dignity and respect.
  13. Utilize the paging system with proper professional decorum and procedure.
  14. Cross-train with Customer Service Representatives to serve as backup as needed.
  15. Participate in continuing education regarding EHS internal training and updates, regulatory compliance, and patient engagement initiatives.
Requirements
  • High school diploma or equivalent required; secondary college-level courses in business or administration assistant preferred.
  • Excellent customer service, strong verbal and written communication skills, and basic office skills required.
  • 2 years of experience in healthcare preferred; customer service experience also preferred.
  • Strong writing skills and the ability to deliver a clear and coherent narrative required.
  • Effective and compassionate communication skills, including email etiquette, required.
  • Successful candidates must be able to quickly assess situations and exercise good judgment to make sound decisions.


  • Springfield, Georgia, United States Effingham Health System Full time

    Job SummaryWe are seeking a highly skilled Guest Service Ambassador to join our team at Effingham Health System. As a key member of our patient experience team, you will be responsible for providing exceptional customer service to patients, families, and visitors. Your warm and welcoming demeanor will set the tone for a positive experience, ensuring that our...


  • Springfield, Georgia, United States Effingham Health System Full time

    About the RoleWe are seeking a highly skilled Guest Services Ambassador to join our team at Effingham Health System. As a key member of our patient experience team, you will be responsible for providing exceptional customer service to patients, families, and visitors.Key ResponsibilitiesAct as a hospital ambassador, providing a warm and welcoming first...


  • Springfield, Georgia, United States Effingham Health System Full time

    Job SummaryWe are seeking a highly skilled Guest Services Ambassador to join our team at Effingham Health System. As a key member of our patient experience team, you will be responsible for providing exceptional customer service to patients, families, and visitors. Your warm and welcoming demeanor will set the tone for a positive experience, ensuring that...


  • Springfield, Georgia, United States Effingham Health System Full time

    Job SummaryWe are seeking a highly skilled and compassionate Guest Service Ambassador to join our team at Effingham Health System. As a key member of our patient experience team, you will be responsible for providing exceptional customer service to patients, families, and visitors, ensuring a positive and welcoming experience for all.Key ResponsibilitiesAct...


  • Springfield, Georgia, United States Effingham Health System Full time

    About the RoleWe are seeking a highly skilled and compassionate Guest Services Ambassador to join our team at Effingham Health System. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to patients, families, and visitors, ensuring a positive and welcoming experience for all.Key ResponsibilitiesAct as a...


  • Springfield, United States Baystate Health Full time

    Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Full Time Guest Service Ambassador to join our Food and Nutrition Services team in Springfield, MA. SCHEDULE:Full time, 1st shift, 40 hours/week 7:30 a Guest Service, Ambassador, Service, Guest, Healthcare, Retail


  • Springfield, Massachusetts, United States Baystate Health Full time

    Job Title: Guest Service AmbassadorBaystate Health is seeking a Guest Service Ambassador to join our Food and Nutrition Services team in Springfield, MA.Job Summary:The Guest Service Ambassador facilitates patient meal and snack selections, assembles and delivers patient meals in an established timeframe with an emphasis on customer service. The ideal...


  • Springfield, United States Baystate Health Full time

    Job Description Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Part Time Guest Service Ambassador to join our Food and Nutrition Services team in Springfield, MA. SCHEDULE: Part Time, 2nd shift, 20 hours/week Hours: Between 3:30-4:00PM-7:30-8:00PM Rotating days and weekends required LOCATION: Baystate...


  • Springfield, United States Baystate Health Full time

    Job Description **Baystate Health, a nationally recognized leader in healthcare quality and safety, is** **looking for a Part Time Guest Service Ambassador to join our Food and Nutrition Services team in Springfield, MA** **.** **SCHEDULE:** + Part Time, 2nd shift, 16 hours/week + Hours: Between 3:30-4:00PM-7:30-8:00PM + Rotating days and weekends required...


  • Springfield, United States Baystate Health Full time

    Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Part Time Guest Service Ambassador to join our Food and Nutrition Services team in Springfield, MA. SCHEDULE: Part Time, 2nd shift, 16 hours/week Hours: Between 3:30-4:00PM-7:30-8:00PM Rotating days and weekends required LOCATION: Baystate Main Campus...


  • Springfield, United States Effingham Health System Full time

    Job Type Full-time Description Are you interested in building a career with other TOP PERFORMERS? Committed to providing exceptional care and services in an environment that supports professional growth, diversity, and inclusion. Every team member's experience and work-life balance are a priority in our organization. EHS culture encourages and supports...


  • Springfield, United States Baystate Health Full time

    Job Description Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Full Time Guest Service Ambassador to join our Food and Nutrition Services team in Springfield, MA. SCHEDULE: Full time, 1st shift, 40 hours/week 7:30am-4:00pm Rotating days and weekends required LOCATION: Baystate Main Campus Springfield, MA...

  • CT Technologist

    3 weeks ago


    Springfield, Ohio, United States Galaxy Healthcare Full time

    Job Title: CT TechnologistGalaxy Healthcare is seeking a skilled CT Technologist to join our team in Springfield, Ohio.Job Summary:We are looking for a highly motivated and detail-oriented CT Technologist to work in our diagnostic imaging department. The successful candidate will be responsible for operating CT scanners, preparing patients for exams, and...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Job Title: Guest Service AmbassadorBaystate Health, a leading healthcare provider, is seeking a Guest Service Ambassador to join our Food and Nutrition Services team in Springfield, MA.Job Summary:The Guest Service Ambassador will facilitate patient meal and snack selections, assemble and deliver patient meals, and provide guidance to patients and family...


  • Springfield, Massachusetts, United States MGM Resorts International Full time

    Unlock Your Potential as a Guest Services RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same? At MGM Resorts International, we're seeking a talented Guest Services Representative to join our team!About the Role:As a Guest Services Representative, you'll...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Job Title: Guest Service AmbassadorBaystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a Part-Time Guest Service Ambassador to join our Food and Nutrition Services team in Springfield, MA.Job Summary:The Guest Service Ambassador facilitates patient meal and snack selections, assembles and delivers patient meals in an...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Job Title: Guest Service AmbassadorBaystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a Guest Service Ambassador to join our Food and Nutrition Services team in Springfield, MA.Job Summary:The Guest Service Ambassador will facilitate patient meal and snack selections, assemble and deliver patient meals in an...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Geriatric Medicine Physician OpportunityBaystate Health, a leading healthcare provider in western Massachusetts, is seeking a skilled Geriatric Medicine physician to join our team. As a member of our Division of Geriatric Medicine, you will have the opportunity to provide high-quality care to our patients and contribute to the development of our geriatric...

  • Travel Nurse RN

    3 weeks ago


    Springfield, Vermont, United States Travel Nurse Source Full time

    About the PositionPremier Medical Staffing Services, LLC is seeking a qualified Med/Surg RN to join their team in Springfield, Vermont. As a Healthcare Ambassador, you will have the opportunity to deliver high-quality patient care and make a meaningful impact in the lives of those you serve.Essential RequirementsUnrestricted State License or...


  • Springfield, Illinois, United States Careerstaff Unlimited Full time

    About the LPN Licensed Practical Nurse PositionCareerStaff Unlimited partners with companies around the country to raise the bar in healthcare by setting new standards for quality care and personalized service.ResponsibilitiesDemonstrate excellence in customer service and public relations to promote a positive professional imageWork independently with...


  • Springfield, Illinois, United States Careerstaff Unlimited Full time

    About the LPN Licensed Practical Nurse PositionCareerStaff Unlimited is seeking a skilled Licensed Practical Nurse to join our team at a reputable Skilled Nursing Facility in Springfield, VT. As a valued member of our care team, you will play a crucial role in helping patients with medically complex conditions regain their quality of...

  • Medical Director

    4 days ago


    Springfield, Illinois, United States Community Health Programs Full time

    About the OpportunityCommunity Health Programs is seeking a highly skilled and dedicated Physician to join our team at the Great Barrington Health Center. As a key member of our healthcare team, you will provide comprehensive and continuing care to our patients, including routine and emergency clinic care, support of health promotion and preventative...


  • Springfield, Illinois, United States DispatchHealth Management Full time

    Transforming Healthcare through Compassionate CareAt DispatchHealth Management, we're redefining healthcare delivery through mobile and virtual healthcare. As a Nurse Practitioner or Physician Assistant, you'll be part of a dynamic team that provides right-sized healthcare through the power of technology, convenience, and service.What You'll Do:Work as part...

  • Nurse Manager

    5 days ago


    Springfield, Illinois, United States Careerstaff Unlimited Full time

    Career Opportunities for Registered NursesCareerStaff Unlimited is a leading provider of healthcare staffing solutions, connecting clients with talented professionals to deliver exceptional patient care. We offer a range of career opportunities for Registered Nurses, including per diem, local, and travel positions.Job ResponsibilitiesProvide high-quality...


  • Springfield, United States CareerStaff Unlimited Full time

    Licensed Practical Nurse - LPN - Skilled Nursing Facility Invest in your future by discovering a facility in Springfield , VT with resources, technology, and opportunities that will positively impact the rest of your healthcare career. Licensed Practical Nurses are valued members of the care team that are focused on helping patients with medically complex...