Customer Service Ambassador
3 weeks ago
About the Role:
As a Customer Experience Advocate at Grizzly Industrial Inc., you will play a key role in shaping exceptional customer experiences. This is a full-time position on our first shift, and we offer a competitive hourly rate of $16.00 to $18.00.
Key Responsibilities:
We are looking for a natural communicator who thrives on creating positive experiences. Your responsibilities will include:
- Serving as the voice of the customer, ensuring their needs are met and their voices are heard
- Providing support through various channels, addressing inquiries and resolving issues promptly
- Performing general clerical duties and miscellaneous projects as needed
Requirements:
To be successful in this role, you will need:
- 3-5 years of applicable customer service experience
- 1-2 years of applicable de-escalation, retention, and customer advocacy experience
- Excellent written correspondence skills
- Computer literacy with the ability to type 40-50 WPM
- A diploma or general education degree
Benefits:
We offer a comprehensive benefits package, including medical, dental, and vision insurance plans, paid vacation and holidays, a matching 401(k) plan, and more.
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