Entry Level Service Coordinator

2 days ago


Big Bear Lake, California, United States American States Water Full time

Are you a team player with a passion for customer service? Do you enjoy working in a fast-paced environment and interacting with people from diverse backgrounds? If so, we may have the perfect opportunity for you at American States Water

As an Entry Level Service Coordinator, you will be responsible for handling customer requests, inquiries, and complaints. This role requires excellent communication skills, patience, and empathy, as you will be working closely with customers to resolve their issues.

The estimated salary for this position is $48,000 - $58,000 per year, depending on location and experience. We're seeking a highly motivated individual who can work effectively in a team environment and provide excellent customer service.

In addition to providing outstanding customer service, you will also be responsible for:

  • Responding to customer inquiries via phone, email, and chat
  • Resolving customer complaints in a professional and timely manner
  • Providing product information and making recommendations to customers
  • Collaborating with internal teams to resolve customer issues

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off. If you're passionate about delivering exceptional customer experiences and want to grow your career in a dynamic company, apply now



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