Nighttime Guest Services Coordinator
2 days ago
About the Position
The Nighttime Guest Services Coordinator is a key member of our hotel team, responsible for ensuring a smooth and enjoyable stay for our guests. As a coordinator, you will be responsible for overseeing the preparation and execution of all Night Audit work, including registering guests, making reservations, and preparing daily reports.
Key Responsibilities
- Register guests and make reservations
- Prepare daily reports and balance transactions
- Conduct security checks and ensure hotel safety
- Maintain high standards of personal appearance and grooming
- Attend meetings and training sessions as required
Requirements
- At least 1 year of progressive experience in a hotel or related field
- High School diploma or equivalent
- College coursework in a related field (helpful)
- Previous supervisory responsibility (preferred)
- Must be able to work independently and with minimal supervision
- Knowledge of Accounting Principles
- Must be able to problem solve and troubleshoot to resolve guest issues and respond to emergency situations
- Must be proficient in Windows operating systems, company-approved spreadsheets, and word processing
Benefits
Our hotel offers a competitive benefits package, including:
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Compensation
$16.25-$24.38 per hour, depending on location and experience.
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