Customer Support Associate

2 days ago


Big Bear Lake, California, United States American States Water Full time

At American States Water, we're looking for an Entry Level Service Coordinator to join our team. As a Customer Support Associate, you will play a crucial role in handling customer requests, inquiries, and complaints. Your primary responsibility will be to interact with customers to provide them with information and address their needs.

The estimated salary for this position is $45,000 - $55,000 per year, depending on location and experience. If you have excellent communication skills, are patient and empathetic, and enjoy working with people, this could be the perfect opportunity for you.

We're seeking a highly motivated individual who can work effectively in a fast-paced environment. In addition to providing excellent customer service, you will also be responsible for:

  • Responding to customer inquiries via phone, email, and chat
  • Resolving customer complaints in a professional and timely manner
  • Providing product information and making recommendations to customers
  • Collaborating with internal teams to resolve customer issues

We offer a competitive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off. If you're passionate about delivering exceptional customer experiences and want to grow your career in a dynamic company, apply now



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