Bending Equipment Service Specialist
2 weeks ago
The role involves providing expert assistance to clients utilizing Amada Press Brakes, encompassing a variety of responsibilities such as installation, maintenance, operational training, and software education. The position also extends to other machinery including Punch Press, Shears, and automated material handling systems.
KEY RESPONSIBILITIES:
- Diagnose and resolve issues related to mechanical, hydraulic, pneumatic, electrical, and control systems.
- Interpret and execute layout drawings and blueprints for equipment installation.
- Prepare daily service reports and weekly expense documentation.
- Demonstrate effective communication skills in English.
- Maintain excellent customer relations and ensure thorough follow-up.
- Oversee the complete equipment installation process at client locations, which may involve physical tasks such as climbing and lifting.
- Provide training on operation, applications, software, and programming to customers.
- Utilize Amada software for line control and part programming.
- Engage in regular travel within designated territories.
- Capable of lifting weights up to 50 lbs.
ADDITIONAL RESPONSIBILITIES:
- Proficiency in Spanish is considered a plus.
REPORTING STRUCTURE:
- Position reports to the Regional Service Manager.
EDUCATIONAL REQUIREMENTS:
- A Bachelor's degree in Electronics or a minimum of an Associate's degree with relevant experience is preferred.
SKILL SET:
- Ability to analyze and repair various systems including mechanical, hydraulic, pneumatic, optical, and electrical.
- Proficient in the use of hand tools, Volt/Ohm meters, and oscilloscopes.
- Familiarity with computers and Windows operating systems.
- Capability to read and interpret mechanical and electrical schematics.
- Accountable for providing comprehensive service and support throughout the customer's machine ownership experience.
TRAVEL REQUIREMENTS:
- Regular travel within assigned regions, with occasional overnight stays.
COMPENSATION: $30.00 per hour
EMPLOYEE BENEFITS:
- Medical Coverage
- Dental Insurance
- Vision Coverage
- 401(K) Plan
- Life Insurance
- Guardian Gap Insurance
- Employee Assistance Program
- Long-Term Disability Insurance
- Provided Tools, Uniform, Laptop, and Cellphone
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