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Senior Vice President of Operations

2 months ago

Nashville, Tennessee, United States ConcertoCare Full time

Job Type

Full-time

Overview

At ConcertoCare, we are committed to providing seniors and adults with intricate, chronic care needs a more comprehensive, fair, and empathetic approach to health and wellness. Our tech-driven in-home care teams utilize a value-based, interdisciplinary care model to meet unaddressed health and social needs, enhancing the quality of life for our patients while collaborating with them, their caregivers, families, health providers, and communities.

ConcertoCare is transforming the landscape of care and aging for millions of seniors and adults with complex care requirements by perfecting a human-centric, tech-enabled home care model that we would want for ourselves and our loved ones.

Every member of the ConcertoCare team collaborates to deliver outstanding care while respecting our patients. We believe that by doing the right thing and embracing transformation, we can foster a world-class workplace and become the preferred partner for patients, their families, and our communities.

Position Summary

Reporting to the Senior Vice President of Operations - East, the Senior Vice President of Operations (TN) serves as the General Manager and P&L Leader for the Tennessee operations. This individual will work in a collaborative partnership with the Market Medical Director to ensure excellence in program implementation and continuously enhance our strategies for managing frail and vulnerable patient populations in their homes. This role is responsible for improving existing operational performance while spearheading the accelerated growth and expansion of the business. The ideal candidate will be an experienced operations leader capable of establishing robust provider and plan relationships and building operations from the ground up in a dynamic, scaling environment.

Key Responsibilities

  • Lead a multidisciplinary team, including clinicians and centralized staff, across multiple geographically distributed hubs. You will directly supervise 4-6 direct reports and provide leadership to a larger team.
  • Surpass patient engagement targets, clinical metrics, and other contractual commitments in collaboration with a Market Medical Director.
  • Ensure successful market expansions in conjunction with the business development and implementation teams.
  • Drive growth and profitability initiatives within the market.
  • Manage relationships with local health plan partners and provider organizations.
  • Align the strategic vision for the market with the organization's annual objectives and communicate this vision to staff to facilitate the achievement of those goals.
  • Maintain and enhance ConcertoCare's culture for a rapidly expanding team.
Qualifications
  • A minimum of 5 years of experience leading care delivery organizations, health systems, or provider groups; experience in value-based care, home health, or multi-site operations is advantageous; candidates with at least 10 years of experience in non-provider organizations within the healthcare sector (e.g., payor, public health, pharma) will also be considered.
  • Previous experience managing and growing a P&L of at least $20M; >$40M is preferred.
  • Experience in start-up, market entry, and/or implementation is a plus.
  • An associate degree is required; a Bachelor's or Master's Degree in business or a health-related field (MBA, MHA, MPH) is preferred.
  • Candidate must reside within a reasonable distance of the market headquarters.
  • Up to 50% travel may be required within the market.
  • Ability and means to travel as necessary in a timely manner to locations that may have limited access to public transportation; proof of liability and property damage insurance on the vehicle used is required. DRIVER REQUIREMENTS: Licensed for a minimum of 5 years. No vehicle-related suspensions/reinstatements, DUI, reckless driving, or felony convictions within the last 7 years. Multiple violations and accidents within the last 5 years would be subject to review.
Compensation

Base Salary/Wage Range: $165,000 to $185,000 plus annual bonus and stock options. Compensation for the role is commensurate with the candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. ConcertoCare offers a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits.

ConcertoCare requires all 'frontline workers' to be fully vaccinated and to provide records for validation. Medical or religious exemptions will be considered contingent upon the review of appropriate documentation.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

ConcertoCare is an Alcohol/Drug/Smoke-Free Workplace