Customer Service Representative

1 week ago


Morristown, Tennessee, United States Open Road Auto Group Full time
Customer Service / Receptionist

Overview:

At Open Road Auto Group, we're committed to delivering exceptional customer experiences. As a Customer Service / Receptionist, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Manage incoming calls, emails, and chat requests with a focus on providing accurate and helpful information
  • Set appointments and schedule service work for customers
  • Collaborate with colleagues to achieve business goals and objectives

Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in software applications

Company Profile:

Open Road Auto Group is a leading automotive retailer with over 25 facilities across the New York/New Jersey metropolitan area. We're committed to providing our customers with a Five-Star customer service experience and offer a range of benefits and rewards to our team members.

Total Compensation Rewards Program:

  • Competitive base pay and bonuses for achieving business goals
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) retirement plan with employer match
  • Leadership training programs and opportunities for advancement


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