Service Manager

1 week ago


Portland, Oregon, United States American Rental Association Full time
Service Manager Job Description

As a Service Manager at United Rentals, you will be responsible for leading a team of skilled technicians in maintaining and repairing a variety of specialty rental equipment. Your expertise in electrical, hydraulic, and diesel systems will be essential in ensuring the safe operation and readiness of our equipment for rental.

Key Responsibilities:
  • Supervise the preventative maintenance, troubleshooting, and repair of rental equipment, including generators, air conditioners, and desiccant dehumidifiers.
  • Motivate and train technicians to meet time and quality standards, while adhering to standard repair and maintenance processes.
  • Ensure safety policies and procedures are followed at all times, and build strong customer relationships through high-quality and timely customer service.
  • Apply United Rentals' policies to maximize productivity while maintaining a safe work environment in a clean and organized facility.
  • Manage shop operating expenses and lead the continuous improvement of service and maintenance performance metrics.
Requirements:
  • High school diploma or equivalent.
  • 3-5 years of operations and shop management experience with a background in repairing and maintaining the equipment stated above.
  • Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic, and other systems.
  • Valid driver's license with an acceptable driving record.
  • Strong motivational and leadership skills, excellent customer service skills, and basic computer skills, particularly with Microsoft Excel.

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.



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