Customer Engagement Specialist

2 days ago


San Antonio, Texas, United States Crunch Fitness Full time
Job Overview: The Member Services Representative at Crunch Fitness is responsible for creating a positive and engaging experience for our members and guests. This role involves providing exceptional customer service, promoting membership benefits, and ensuring a smooth check-in process.

Key Responsibilities:
  • Providing warm and welcoming greetings to members and guests.
  • Assisting with sales and promotions.
  • Promoting membership benefits and programs.
  • Ensuring accurate and efficient check-in processes.
  • Communicating special events and offers to members and guests.
  • Facilitating member requests and concerns.

Requirements: To succeed in this role, you must possess excellent communication skills, a strong customer service orientation, and the ability to work in a fast-paced environment. Previous experience in a service-oriented position is preferred, but not required.

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