Customer Engagement Representative
3 weeks ago
Carter's/OshKosh is a dynamic and inclusive environment where we value and optimize skills and talents. As a Customer Engagement Representative, you will provide exceptional customer service, resolve issues, and balance multiple customers in a busy retail environment.
The estimated salary for this role is $45,000 - $65,000 per year, depending on location and experience. Key responsibilities include:
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers
- Meet customer needs by assisting with omnichannel as needed
We offer:
- A safe, clean store environment
- Ongoing training and development opportunities
- Professional and personal growth support
- Benefits that make life better, including part-time health benefits and mental health benefits
To thrive in this role, you'll need:
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
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