Field Service Technician

19 hours ago


Marble Falls, Texas, United States Tellus Equipment Solutions Full time
Job Summary

As a Field Mechanic with Tellus Equipment Solutions, you will be responsible for performing in-field equipment diagnostics and repairs on John Deere equipment and technology. This role requires a strong work ethic, excellent communication skills, and the ability to work independently with minimal supervision.

Key Responsibilities
  • Perform diagnostics and repairs on John Deere equipment and technology
  • Maintain accurate inventory of parts kept in stock on service vehicle
  • Mentor Service Technician and Apprentice Technicians
  • Identify and communicate solutions for customer service opportunities in area of responsibility
  • Accountable for billable time and assigned work orders
  • Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
Requirements
  • 5+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
  • Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty
  • Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
  • Experience operating vehicles, tools, and equipment for diagnostic purposes
  • Experience with basic computer functions; experience using Service ADVISORTM or other computer based diagnostic repair tools preferred
Education and Certifications
  • High School Diploma, GED, or equivalent experience required; Associates degree preferred
  • Valid driver's license required; CDL (Commercial Driver's License) preferred


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