Field Technician

4 weeks ago


New York, New York, United States The Majestic Photobooth Co. Full time
Job Overview

The Majestic Photobooth Co. is seeking a highly skilled Field Technician to join our team. As a Field Technician, you will play a crucial role in maintaining our regional photobooths, ensuring they are fully operating and resolving servicing needs in a timely manner.

This position involves traveling around the Orlando region to troubleshoot technical issues and perform routine paper changes. You will work closely with our support team to ensure seamless event execution.

Key Responsibilities:

  • Reliability and Punctuality: Responding to service calls and adhering to schedules.
  • Collaborating with the events team to execute events, including load in and load out.
  • Managing servicing of Photobooths in your region.
  • Administering changes of paper and ink.
  • Conducting regular booth maintenance and cleanings.
  • Assisting in the installation of placement booths.
  • Engaging in weekly meetings with the supervisor.
  • Managing and prioritizing the support ticket pipeline in Hubspot effectively.
  • Contributing constructive feedback and suggestions to management for the improvement of our technical support operations.

Qualifications:

  • Minimum 3 years of experience in an on-call or field service role.
  • Technical proficiency with computer hardware, operating systems, and photographic equipment.
  • Ability to maneuver 200lbs on a dolly without assistance.
  • Excellent problem-solving and analytical skills.
  • Ability to manage multiple projects and prioritize tasks.
  • Strong customer service skills.
  • Attention to detail in equipment servicing and maintenance.
  • Experience with using various tools.

Additional Requirements:

  • Driver's License: Valid driver's license and a reliable vehicle, as the job involves traveling to various locations.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends, to meet servicing needs.

Why work with us?

Competitive pay

Flexible Time Off Policy

Sales Commission Opportunity

Become a key member of a growing, fun & creative team


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