Field Technician
1 week ago
The Majestic Photobooth Co. is seeking a skilled Field Technician to join our team in New York City. As a key member of our Field Operations department, you will play a crucial role in ensuring our regional photobooths are fully operational and that all servicing needs are resolved in a timely manner.
Key Responsibilities- Reliability and Punctuality: Respond to service calls and adhere to schedules in a dependable and timely manner.
- Collaborate with the events team to execute events, including load in and load out.
- Manage the servicing of photobooths in your region, ensuring they are fully operational and well-maintained.
- Administer paper and ink changes, as well as conduct regular booth maintenance and cleanings.
- Assist in the installation of placement booths and engage in weekly meetings with your supervisor.
- Effectively manage and prioritize the support ticket pipeline in Hubspot.
- Contribute constructive feedback and suggestions to management for the improvement of our technical support operations.
- Minimum 3 years of experience in an on-call or field service role.
- Technical proficiency with computer hardware, operating systems, and photographic equipment.
- Ability to maneuver 200lbs on a dolly without assistance.
- Excellent problem-solving and analytical skills.
- Ability to manage multiple projects and prioritize tasks.
- Strong customer service skills.
- Attention to detail in equipment servicing and maintenance.
- Experience with using various tools.
- Competitive pay
- Flexible Time Off Policy
- Sales Commission Opportunity
- Become a key member of a growing, fun & creative team
Interested candidates should send a resume to jobs@majesticphotobooths.com (subject line Re: Field Technician - New York City)
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