Field Service Technician
2 weeks ago
The Military Division of Korn Ferry is seeking a highly skilled Field Service Engineer to join their team in New York City, NY. This is a higher-travel role, with approximately 20% regional and overnight travel required.
Key Responsibilities:
- Deliver exceptional customer service to clients in the field, ensuring a high level of satisfaction and loyalty.
- Become proficient in servicing all company systems, adhering to field service procedures and best practices.
- Troubleshoot and repair commercial system installations, ensuring seamless operation and minimal downtime.
- Collaborate with on-site contractors and facility managers to ensure proper system installation and maintenance.
- Focus on lifecycle product service, including troubleshooting, repair, training end-users, and upgrades.
- Work independently from a home office to accommodate customer needs and priorities.
Requirements:
- Skilled Technician with an Electrical or Electronic background, with a strong understanding of electronic fundamentals.
- Proficiency in using multimeters and basic IT knowledge, including understanding IP addresses, servers, routers, and switches.
- A multi-craft Ramsey Test will be administered to assess mechanical knowledge and technical skills.
Compensation and Benefits:
- Competitive salary range: $73,000-80,000 per year.
- Overtime pay at 1.5x hourly rate.
- Vehicle allowance and a $5,000 sign-on bonus.
Travel Requirements:
- 20% overnight regional travel required.
About Korn Ferry:
Korn Ferry is a leading global talent acquisition and consulting firm, partnering with clients to drive business success through strategic talent management.
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