Field Technician

5 days ago


New York, New York, United States GoNetspeed Full time
Job Summary

We are seeking a highly skilled and motivated Field Technician to join our team at GoNetspeed. As a Field Technician, you will be responsible for installing, troubleshooting, and repairing services for Fiber To The Home (FTTH) customers.

Key Responsibilities:
  • Install and configure FTTH Internet devices
  • Troubleshoot customer's home network to isolate and resolve service-related issues
  • Demonstrate and teach customers how to use installed hardware and service
  • Maintain inventory of supplies on trucks and requisition necessary supplies
  • Complete in detail all required Outside Plant related forms and reports
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of experience in telecommunications or a related field
  • Ability to work independently and as part of a team
  • Strong communication and customer service skills
  • Ability to lift up to 50 pounds and work in a fast-paced environment
Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.


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