Senior Database Administrator

2 months ago

Hartford, Connecticut, United States Oracle Full time
Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.

Key Responsibilities
  • Perform standard DBA support tasks for multiple instances, multiple servers, multiple customers, and multiple interfaces
  • Meet service level agreements for production support response and resolution
  • Experience with Oracle EBS Apps cloning, upgrades, implementation and maintenance (versions 11i,12.1,12.2)
  • Manage EBS instances on the Oracle Cloud Infrastructure
  • Utilize core database skills to maintain key processes like archiving, monitoring, replication, integrity and security
  • Ensure Data backup, recovery policies, Database Security and Production support
  • Implement and test disaster recovery plan
  • Follow documentation, software development methodology, version control and testing, and migration standards
  • Creation, update, resolution of Oracle service requests (SRs)
  • Ability to manage time across multiple, simultaneous projects
Requirements
  • Analyze performance issues in the application, concurrent manager and database tiers of E-Business Suite installations
  • Install, patch, upgrade, migrate, configure, tune and maintain the Oracle E-business Suite 11i,12 (single tier & multi-Tiers) and Oracle databases (all versions)
  • Strong hands-on technical knowledge of ORACLE RAC architecture, Backup & recovery, database cloning, Grid installation and upgrade
  • Work on Data guard setups for both applications and databases
  • Fail-over capabilities testing of E-Business Suite and database
  • Strong experience in Parallel Concurrent Processing (PCP) Setups
  • Strong experience in Cluster setups for both applications and databases
  • Strong experience in DMZ setups to E-Business Suite
  • Integrating E-Business Suite with other environments such as (SOA, OSB, OBIEE, OTM, IPM...)
  • Experience in Advanced EBS Technologies, SSO, EBS Security, standard & Advanced Security (DB Vault, Data Masking,TDE... )

Oracle is a technology leader that's changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world.

What you will do

As a CSS Apps DBA, you will be responsible for delivering post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.

Responsibilities

Senior Principal CSS Applications Lead

Are you a creative engineer who loves a challenge? Solve the complex puzzles you've been dreaming of as our CSS Database Engineer. If you have a passion for innovation in tech, we want you on our team

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

Oracle Careers

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

Equal Employment Opportunity

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.

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