Customer Service Representative
2 weeks ago
Closets by Design is a leading name in the industry of home organization solutions, dedicated to providing exceptional service and innovative products.
Position Summary:
We are in search of a dedicated and organized individual to take on the role of Call Center Employee. This position is ideal for someone who thrives in a customer-focused environment and is committed to delivering top-notch service.
Key Responsibilities:
- Engage with customers using provided scripts while maintaining a friendly and professional demeanor.
- Collaborate with fellow office staff to ensure smooth operations.
- Perform light administrative tasks as needed.
- Handle data entry tasks efficiently.
Qualifications:
- Experience with multi-line phone systems is essential.
- Proficiency in Microsoft Office applications is required.
- Ability to assist in managing appointment schedules.
- Strong multitasking capabilities.
- Reliability and punctuality are a must, along with a solid work ethic.
- Excellent verbal and written communication skills.
- Strong organizational skills are necessary.
This position operates Monday through Friday from 9 AM to 6 PM, with one Saturday per month from 9 AM to 1 PM.
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