IT Service Desk Agent
4 days ago
- The Service Desk Agent is the first point of contact for users who call our IT Service Desk.
- While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.
- Responsibilities include:
- Demonstrate strong customer service skills to provide phone support including:
- Listening to the customer to gain an accurate understanding of the situation
- Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
- Producing accurate, detailed documentation at the client, problem and incident level
- Resolving conflict
- Responsible for high-quality end-user technical support, related to enterprise software and hardware
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Service Desk Agent
4 weeks ago
Alpharetta, United States Compunnel Full timeJob Summary: The Service Desk Agent serves as the first point of contact for users calling the IT Service Desk, providing exceptional customer service and technical support. This role involves tracking information in a call tracking system, resolving issues with the help of a knowledge base tool, and striving for high levels of first call resolution. The...
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Front Desk Agent
4 days ago
Alpharetta, United States HEI Hotels & Resorts Part timeAssist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requ Night Auditor, Front Desk, Agent, Auditor, Part Time, Night, Retail
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IT Service Desk Representative
5 days ago
Alpharetta, United States Compunnel Full timeService Desk Agent Job Summary:This role is ideal for someone who enjoys working in a dynamic, fast-paced environment and has a passion for delivering exceptional customer service. As a Service Desk Agent, you will be the first point of contact for our customers and will be responsible for troubleshooting technical issues, providing support, and escalating...
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Front Desk Agent
4 days ago
Alpharetta, United States TPG Hotels Resorts and Marinas Full timeJob Overview The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in...
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Front Desk Agent
4 days ago
Alpharetta, United States Marriott Atlanta Alpharetta Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Representative
4 days ago
Alpharetta, United States TPG Hotels Resorts and Marinas Full timeJob OverviewThe Front Desk Agent is the first point of contact for guests and clients entering our hotel. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
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Hotel Front Desk
4 weeks ago
Alpharetta, United States Cornerstone Hospitality Full timeJob descriptionJob Overview We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role is essential in maintaining guest relations and enhancing the overall experience at our...
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Front Desk Agent
3 weeks ago
Alpharetta, United States IHG Full timeRole PurposeThe moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any...
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Front Desk Agent
10 hours ago
Alpharetta, United States HEI Hotels & Resorts Part timeFront Desk Agent / Night Auditor (Part-Time) Job Locations US-GA-Alpharetta Requisition ID 2025-54509 Category Front Desk / Guest Services Position Type Part-Time FLSA Status Non-Exempt Location Name Home2 Suites Alpharetta Discretionary Performance Bonus Eligible No Tipped / Service Charge Eligible No About Us The Home2 Suites by Hilton Alpharetta is a...
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Customer Service and Technical Support Agent
5 days ago
Alpharetta, United States Compunnel Full timeJob Description:We are seeking an experienced Service Desk Agent to join our team at Compunnel. As a key member of our IT department, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and utilizing our knowledge base tool to resolve customer inquiries.Responsibilities:Receive and respond to customer...
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Front Desk Representative
4 days ago
Alpharetta, United States Marriott Atlanta Alpharetta Full timeJob Summary: As a Front Desk Agent at the Marriott Atlanta Alpharetta, you will play a vital role in ensuring our guests have an exceptional stay. Your primary responsibilities include greeting and registering guests, providing outstanding customer service, and settling guest accounts upon completion of their stay.Main Responsibilities:Registering guests and...
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Guest Services Agent
3 weeks ago
Alpharetta, United States Highgate Hotels Full timeGuest Services AgentRequisition ID 2024-60694Category Front Office OperationsJob LocationUS-GA-AlpharettaPropertyLa Quinta Atlanta - AlpharettaCompensation TypeHourlyHighgate HotelsHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S....
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Guest Services Agent
4 weeks ago
Alpharetta, United States La Quinta Atlanta - Alpharetta Full timeCompensation Type: Hourly Highgate Hotels:Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Receptionist - State Farm Agent Team Member
3 weeks ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeResponsive recruiter Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer...
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Receptionist - State Farm Agent Team Member
3 weeks ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeResponsive recruiter Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer...
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Receptionist - State Farm Agent Team Member
2 weeks ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products....
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Receptionist - State Farm Agent Team Member
1 week ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products....
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Guest Services Agent
4 weeks ago
Alpharetta, Georgia, United States La Quinta Atlanta - Alpharetta Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Guest Services Agent
3 weeks ago
Alpharetta, United States La Quinta Atlanta - Alpharetta Full timeCompensation Type HourlyHighgate HotelsHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Guest Services Agent
4 weeks ago
Alpharetta, United States La Quinta Atlanta - Alpharetta Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...