Customer Service and Technical Support Agent
5 days ago
Job Description:
We are seeking an experienced Service Desk Agent to join our team at Compunnel. As a key member of our IT department, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and utilizing our knowledge base tool to resolve customer inquiries.
Responsibilities:
- Receive and respond to customer inquiries via phone, email, or online chat.
- Use problem-solving skills to troubleshoot technical issues and provide resolutions.
- Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
- Maintain accurate records of customer interactions and resolution outcomes.
Qualifications:
- Minimum 2 years of experience in a technical support role.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment with multiple priorities.
- Familiarity with IT service management tools and processes.
-
IT Service Desk Agent
4 days ago
Alpharetta, United States ApTask Full timeJob DescriptionThe Service Desk Agent is the first point of contact for users who call our IT Service Desk.While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely...
-
Customer Service Representative
6 days ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Benefits: License Reimbursement Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Amit Patel - State Farm Agent, you will...
-
Technical Support Specialist
7 days ago
Alpharetta, United States Compunnel Full time**Job Overview:**The IT Service Desk Agent plays a critical role in providing exceptional customer service and technical support to end-users. As the first point of contact, you will be responsible for resolving technical issues efficiently, utilizing a knowledge base tool, and escalating complex problems to ensure timely resolutions.
-
Service Desk Agent
4 weeks ago
Alpharetta, United States Compunnel Full timeJob Summary: The Service Desk Agent serves as the first point of contact for users calling the IT Service Desk, providing exceptional customer service and technical support. This role involves tracking information in a call tracking system, resolving issues with the help of a knowledge base tool, and striving for high levels of first call resolution. The...
-
Customer Service Representative
2 weeks ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeBenefits:License ReimbursementHourly Plus CommissionBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Amit Patel - State Farm Agent, you will generate the kind of exceptional customer experiences...
-
Technical Support Specialist
5 days ago
Alpharetta, United States Compunnel Full timeOverview:The IT Service Desk plays a crucial role in providing top-notch support to our customers. As a Service Desk Agent, you will be the primary point of contact for users calling the IT Service Desk. Your goal will be to deliver exceptional customer service, resolve technical issues efficiently, and utilize our knowledge base tool to handle inquiries...
-
Insurance Customer Service Advisor
7 days ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeCompany OverviewAmit Patel - State Farm Agent is a leading insurance agency committed to delivering exceptional customer experiences. We strive to build lasting relationships with our community members, providing them with top-notch service and support.
-
Customer Service Liaison
5 days ago
Alpharetta, United States Zac Gresham - State Farm Agent Full timeCompany OverviewZac Gresham - State Farm Agent is a dynamic and growing organization that values customer relationships and employee growth. As a team member, you will have the opportunity to develop leads, schedule appointments, and market appropriate products and services.
-
Customer Service Representative
7 days ago
Alpharetta, United States Compunnel Full time**Key Responsibilities:**Demonstrate strong customer service skills by listening carefully to customers, being empathetic, and resolving issues with a sense of urgency.Provide high-quality technical support for enterprise software and hardware.Acknowledge, triage, research, train, and resolve incidents and requests regarding application software products and...
-
Technical Services
4 days ago
Alpharetta, Georgia, United States Allnex Full timeTechnical Services & Business Development ManagerWhy are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex>t generations – and that's exactly what you can do joining usImagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a...
-
Senior Customer Support\/Account Representative
3 weeks ago
Alpharetta, United States Compunnel Full timeJob Summary: The Service Desk Agent serves as the first point of contact for users who reach out to the IT Service Desk. In this role, the Agent provides exceptional customer service, answering incoming calls, tracking information in a call tracking system, and leveraging a knowledge base tool to resolve issues efficiently. The Service Desk Agent is focused...
-
Technical Services
4 days ago
Alpharetta, United States Allnex Full timePosition overview Are you interested to extend global reach through expert discovery and exploration of new and untapped business opportunities and relationships in the world leading coating resins industry? As Technical Services & Business Development for the Packaging & Consumer Goods market segment, we are looking for someone who wants to be a...
-
Receptionist - State Farm Agent Team Member
2 weeks ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products....
-
Receptionist - State Farm Agent Team Member
3 weeks ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeResponsive recruiter Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer...
-
Receptionist - State Farm Agent Team Member
3 weeks ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeResponsive recruiter Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer...
-
Receptionist - State Farm Agent Team Member
1 week ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products....
-
State Farm Team Member
7 days ago
Alpharetta, United States Amit Patel - State Farm Agent Full timeAbout the RoleWe're seeking a skilled Customer Service Representative to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for generating exceptional customer experiences, resolving inquiries, and coordinating with other agency team members.
-
Customer Support and Account Representative
2 weeks ago
Alpharetta, United States Compunnel Full timeOverview:The Service Desk Agent is the first point of contact for users calling the IT Service Desk. This role involves providing exceptional customer service, resolving technical issues in a timely manner, and using a knowledge base tool along with expertise to handle inquiries effectively. The goal is to deliver top-tier service, achieve high first-call...
-
Customer Support/Account Rep
5 days ago
Alpharetta, United States ApTask Full timeAbout Client: Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. It is a prominent global financial services firm with a rich history and a strong presence in the financial industry. The Client is committed to corporate responsibility and...
-
Customer Service Ambassador
3 days ago
Alpharetta, United States TPG Hotels Resorts and Marinas Full timeWhat You'll Be DoingAs a Front Desk Agent, your primary responsibilities will include:Welcoming guests and checking them in, verifying reservations and providing essential information about our hotel's services and policies.Managing room reservations, cancellations, and modifications, ensuring that our systems are up-to-date and accurate.Providing...