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Administrative Support Specialist

2 months ago

Covington, Kentucky, United States NKY Med LLC Full time
Position Overview

We provide competitive compensation, a comprehensive benefits package, Paid Time Off, and avenues for professional advancement.

NKY Med LLC is a prominent provider in healthcare services, impacting the lives of numerous patients every day.

Our goal is to eliminate obstacles to recovery and enhance the lives of individuals, families, and communities through effective treatment.

Our team members are dedicated to fostering a better environment where lives and communities are restored through holistic care.

As a Receptionist, your role is to cultivate a welcoming, patient-focused atmosphere by delivering exceptional customer service. You will manage all reception duties, clerical tasks, including cash handling, and assist with supply orders.

Benefits Include:

  • 18 days of Paid Time Off (PTO)
  • 401k plan with company matching
  • Ongoing training and certification opportunities sponsored by the company.
  • Comprehensive benefits package covering medical, dental, vision, short-term and long-term disability, and accident insurance.
  • Loan Repayment Program for Substance Use Disorder Treatment and Recovery.
  • Discounted tuition and scholarships available through partner educational institutions.

Qualifications:

  • High School diploma or GED, or relevant work experience in lieu of formal education.
  • Minimum of one year of experience in an office environment; experience in healthcare is advantageous.
  • Must hold a valid driver's license in the state of employment; driving for company business may be required.
  • Localized travel up to 10% may be necessary.

Preferred Qualifications:

  • Associate's degree.
  • One year of experience in substance use or mental health services.

Key Responsibilities:

  • Greet visitors and patients in person or via phone; respond to inquiries or direct them appropriately.
  • Handle cash collection and ensure daily financial balancing.
  • Perform clerical duties such as typing, filing, managing correspondence, and organizing electronic files.
  • Maintain phone coverage and manage daily communication tasks.
  • Adhere to all company policies and relevant procedures.
  • Ensure security by following established protocols, monitoring visitor logs, and checking in guests.
  • Schedule appointments for patients effectively.
  • Relay pertinent information to the supervisory team regarding patients and facility operations.
  • Manage accounts receivable and payable, including deposits.
  • Keep the reception area safe and tidy by following company policies and regulations.
  • Assist with patient intakes, document uploads in electronic health records, and coordinate with billing for insurance matters.
  • Participate in team meetings and complete all required training promptly.
  • Perform additional duties as assigned.

Become a part of our mission to enhance lives through quality care.