Community Outreach Coordinator

5 days ago

Melville, New York, United States Community Development C Full time
Job Description

About the Role

Community Development C is seeking a highly motivated and experienced Outreach and Engagement Professional to join our team. As a key member of our Home Improvement and Optimization (HIO) team, you will be responsible for conducting outreach, training, and program education throughout our communities.

Key Responsibilities

  • Conduct outreach and engage with communities about available resources and supports related to HIO programs
  • Attend local events with community partners to promote targeted programs, resources, and supports
  • Document learnings and best practices from these efforts to ensure they are applied to future efforts
  • Collaborate with community members and entities to offer virtual and in-person community meetings
  • Research and engage with new contractors/vendors to support the services provided through HIO
  • Expand efforts with Minority Women-Owned Business Enterprises (MWBE) and Service-Disabled Veterans Owned Business (SDVOB) contractors and businesses offering construction-related services
  • Document, track, and report contacts made through outreach efforts
  • Collect and utilize data on customer demographics and communities at large to inform broader and more successful outreach strategy
  • Work closely with Marketing and Development to finalize relevant promotional materials, including the identification of customer testimonials
  • Maintain program waitlists
  • Conduct follow-up calls as needed for intake materials
  • Assist with the adoption of Salesforce and digitization of all customer files
  • Other duties as assigned

Requirements

  • Commitment to the mission of Community Development C
  • A minimum of two (2) years of experience in community engagement work
  • Background, knowledge, and/or skills in group dynamics, group facilitation
  • Strong organization, verbal and written communication, project management, and interpersonal skills
  • Ability to multi-task and delegate when necessary
  • Excellent verbal and written communication skills
  • Knowledge and understanding of the complex housing needs in the community
  • Understanding of and commitment to respecting cultural diversity
  • Ability to discuss complex issues

Preferred Qualifications

  • Associate's or Bachelor's degree in community organizing, economic development, sustainability or closely related field
  • Experience working in diverse and/or underserved communities
  • Familiarity with the community and its cities, towns, and villages
  • Strong background in various technology platforms and client management software, is a plus, but not required

Community Development C is an Equal Opportunity Employer

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