Automotive Service Advisor

5 days ago


New Brunswick, New Jersey, United States Lou Sobh Kia of Brunswick Full time
About the Role

We are seeking an exceptional Automotive Service Advisor to join our team at Lou Sobh Kia of Brunswick. As a key member of our service department, you will be responsible for delivering an outstanding customer experience, ensuring that our clients receive prompt, courteous, and effective service.

Responsibilities
  • Provide exceptional customer service, ensuring that customers receive a positive experience from start to finish.
  • Oversee service orders and flow of the drive lane, ensuring that customers receive prompt and effective service.
  • Take ownership of the customer's experience, carrying out additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to ensure the customer does not get mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Happiness scores at or above company standards.
  • Oversee administration of warranty claims.
  • Reinforces company policies and adheres to company standards.
  • Maintain good working relationship with factory(s) and foster positive employee relations.
Requirements
  • Organized and friendly personality.
  • Demonstrated ability to work with management.
  • Time management skills.
  • Fantastic communication skills with your customers.
  • Professional, well-groomed personal appearance.
  • Consistent record of service and sales success.
  • Strong record of positive customer satisfaction results.
  • Team oriented and self-motivated.
  • Able to work with little supervision.
  • Clean driving record and valid driver's license.
We Offer
  • Outstanding pay plan.
  • Medical, dental, and vision insurance.
  • Paid vacation.
  • Paid company holidays.
  • Paid training.
  • Work-life balance.
  • Ongoing professional development.
  • Employee discounts.
  • Family-friendly and inclusive team culture.
  • Career growth and internal promotions.
  • Custom and competitive wage plan.


  • New Brunswick, New Jersey, United States Lou Sobh Kia of Brunswick Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Lou Sobh Kia of Brunswick. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our clients, and promoting our dealership's products and services.Key...


  • New Brunswick, New Jersey, United States Lou Sobh Kia of Brunswick Full time

    Service Advisor Job DescriptionWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Lou Sobh Kia of Brunswick. As a Service Advisor, you will be the first point of contact for our customers, providing exceptional service and ensuring their vehicle needs are met.Key Responsibilities:Provide outstanding customer service,...


  • New Brunswick, New Jersey, United States Lou Sobh Kia of Brunswick Full time

    Automotive Service Advisor Position AvailableWe are seeking a committed Automotive Service Advisor to join our esteemed team at Lou Sobh Kia of Brunswick.In this position, you will serve as the primary contact for our clientele, addressing their service requirements and ensuring a high level of satisfaction.Key Responsibilities:Deliver outstanding customer...


  • New York, New York, United States Nelson's Automotive Full time

    Job Opportunity at Nelson's AutomotiveWe are seeking a skilled and detail-oriented Service Writer to join our team at Nelson's Automotive. As a Service Writer, you will play a crucial role in ensuring customer satisfaction and the efficient operation of our service department.Key Responsibilities:Greet customers and document vehicle issues in a professional...


  • New York, New York, United States Jiffy Lube Full time

    Job Title: Automotive Service AdvisorWe are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Jiffy Lube. As a key member of our service team, you will be responsible for providing exceptional customer service, analyzing customer needs, and recommending services to meet those needs.Key Responsibilities:Provide...


  • New York, New York, United States Jiffy Lube Full time

    Job Title: Automotive Service AdvisorWe are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Jiffy Lube. As a key member of our service team, you will be responsible for providing exceptional customer service, analyzing customer needs, and recommending services to meet those needs.Key Responsibilities:Provide...


  • New York, New York, United States Hunts Point Auto Full time

    Unlock Your Potential as an Automotive Service AdvisorHunts Point Auto is seeking a skilled and dedicated Automotive Service Advisor to join our team.About UsWe are a trusted full-service auto repair shop in the Bronx, with over 58 years of experience. Our team is passionate about delivering exceptional customer service and providing top-notch repairs.Key...


  • New Brunswick, New Jersey, United States Crestmont Automotive Full time

    Job OpportunityCrestmont Automotive is seeking a skilled Automotive Technician to join our team at our Brunswick, Ohio location!About the RoleWe are looking for a highly motivated and experienced Automotive Technician to perform routine service and repairs on vehicles. As a key member of our team, you will be responsible for diagnosing and resolving issues,...


  • New York, New York, United States Hirning Buick GMC Full time

    Job SummaryWe are seeking a skilled Service Advisor to join our team at Hirning Automotive Inc. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesInitiate automotive services and repairs by identifying vehicle performance problems and service requests.Verify warranty and...


  • New York, New York, United States BRAM Auto Group Full time

    Join Our Team as a Service Advisor at BRAM Auto GroupBRAM Auto Group is a leading automotive management group with a strong reputation for innovation, superior service, and rewarding careers. We are seeking an experienced Service Advisor to join our team at Lexus & Toyota of Manhattan locations.Key Responsibilities:Provide exceptional customer service and...


  • New York, New York, United States Jiffy Lube Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Jiffy Lube. As a Service Advisor, you will be responsible for providing exceptional customer service, analyzing customer needs, and recommending services to meet those needs.Key ResponsibilitiesProvide world-class customer service to ensure customer...


  • New York, New York, United States Sonic Automotive Full time

    Job SummaryWe are seeking a skilled Automotive Service Technician to join our team at Sonic Automotive. As a key member of our service department, you will be responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.Key ResponsibilitiesUtilize diagnostic equipment to identify mechanical,...


  • New York, New York, United States Towne Automotive Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at Towne Chevrolet. As a Service Advisor, you will play a critical role in ensuring customer satisfaction and retention by scheduling service work and selling additional needed services.Key Responsibilities:Schedule service work and sell additional needed services to...


  • New Brunswick, New Jersey, United States Jiffy Lube Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Automotive Courtesy Tech to join our team at Jiffy Lube. As a key member of our service center, you will be responsible for providing exceptional customer service and ensuring timely and accurate service to our guests.Key ResponsibilitiesGreet guests on arrival and escort them to the...


  • New Brunswick, New Jersey, United States Lou Sobh Kia of Brunswick Full time

    About the RoleWe are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Lou Sobh Kia of Brunswick. As a key member of our service team, you will play a critical role in delivering exceptional customer experiences and ensuring the highest level of satisfaction.Key ResponsibilitiesProvide exceptional customer service...


  • East Brunswick, New Jersey, United States Meineke Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Service Manager/Service Writer to join our team at Meineke. As a leader in the automotive aftermarket, we are committed to providing high-quality repair work and exceptional customer service. The ideal candidate will have excellent communication and customer relationship skills, strong...


  • New York, New York, United States Koeppel Auto Group Full time

    About Koeppel Auto GroupWe're a family-owned and operated business with a legacy of serving NYC and the Metro area's automotive needs since 1937. Our dealerships are 'A' rated by the BBB of NYC.We're committed to providing a comprehensive benefits package, competitive compensation plans, and opportunities for growth and development.Job SummaryWe're seeking...


  • New Brunswick, New Jersey, United States Meineke Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Automotive Technician to join our team at Meineke Car Care in Philadelphia, PA. As a leader in the automotive aftermarket, Meineke is committed to providing high-quality repair work and exceptional customer service.Key ResponsibilitiesPerform routine inspections and assist in basic repairs on...

  • Service Advisor

    4 weeks ago


    New York, New York, United States Open Road Auto Group Full time

    About the RoleWe are seeking a highly skilled and experienced Service Advisor to join our team at Open Road Auto Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support for their vehicles.Key ResponsibilitiesInspect and Diagnose Vehicles: Conduct thorough inspections of vehicles to identify...

  • Service Advisor

    4 weeks ago


    New York, New York, United States Greenway Automotive Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Advisor to join our team at Greenway Automotive Group's Norristown Chrysler Dodge Jeep and Ram dealership. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving sales growth.Key ResponsibilitiesCustomer Service:...