Facility Welcome Ambassador

7 days ago


New Bedford, Massachusetts, United States The Oaks Full time
The Oaks is dedicated to delivering exceptional patient care and experiences, seeking a highly skilled Facility Welcome Ambassador to join our team. In this key role, you will serve as the first point of contact for guests and visitors, providing a warm welcome and ensuring a smooth transition into our facility.

As a Facility Welcome Ambassador, you will have the opportunity to develop strong relationships with patients, families, and staff, using your excellent communication and interpersonal skills to create a positive and inclusive environment. Your attention to detail and organizational skills will be essential in maintaining accurate records and managing incoming calls and messages.

We are committed to fostering a culture of excellence and innovation, where employees feel valued and supported. If you are a motivated and customer-focused individual who thrives in a team-oriented setting, we encourage you to apply for this exciting opportunity

Estimated Salary: $32,000 - $42,000 per year

About the Role:

Key Responsibilities:
  • Provide a warm welcome to guests and visitors, ensuring a smooth transition into our facility
  • Manage incoming calls and messages, responding promptly and professionally
  • Maintain accurate records and files, ensuring confidentiality and security
  • Assist with patient admissions, discharges, and transfers


Requirements:
  • High school diploma or equivalent required; secretarial science degree preferred
  • At least 6 months of experience in a clerical role; healthcare experience a plus
  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
  • Excellent communication and interpersonal skills


What We Offer:
  • A competitive salary range of $32,000 - $42,000 per year
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • A comprehensive benefits package, including medical, dental, and vision insurance


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