Beachside Ambassador
1 month ago
New York, New York, United States
Breva
Full time
Job Title: Beachside AmbassadorSalary: $45,000 - $60,000 per year
About BrevaBreva is a vibrant neighborhood brasserie located on the iconic Brighton Beach boardwalk. Our restaurant serves New American cuisine and craft cocktails while offering stunning ocean views.
Job DescriptionWe are seeking a charismatic and efficient Beachside Ambassador to join our team. As the first point of contact for guests, you will be responsible for creating a positive and welcoming experience from the moment they walk through the door.
- Create a warm atmosphere by warmly welcoming guests as they enter/exit the restaurant.
- Manage reservations effectively, especially during peak hours, and record details accurately in the system.
- Prioritize seating arrangements based on reservations and walk-ins, ensuring an optimal dining experience.
- Optimize table turnover to ensure efficient use of dining space.
- Provide accurate wait times for guests and keep them informed about the status of their reservations.
- Assist guests with inquiries about the menu, special requests, or other information.
- Collaborate with servers to ensure a smooth and coordinated dining experience.
- Communicate table assignments and special requests to the serving staff.
- Keep the lobby or waiting area clean, organized, and visually appealing.
- Recognize and acknowledge repeat or VIP guests by providing a personalized and attentive experience.
- Promote specials, promotions, or additional services to guests when appropriate.
- 1+ years in a Host role in a restaurant setting.
- Knowledge of Reservation systems, OpenTable preferred.
- Excellent interpersonal and communication skills.
- Ability to handle high-pressure situations and manage multiple tasks.
- Customer-focused mindset with a dedication to providing exceptional service.
We offer a competitive salary, flexible scheduling, and opportunities for growth and development.