Studio Operations Manager

3 weeks ago


Chapel Hill, North Carolina, United States SPENGA Chapel Hill Full time
Lead a Thriving Fitness Studio
SPENGA Chapel Hill is seeking an exceptional leader to oversee the day-to-day operations of our studio. As Studio Operations Manager, you will be responsible for maintaining a pristine studio environment, growing and retaining our membership base, and ensuring seamless execution of all business aspects.

The ideal candidate will possess strong management and leadership skills, with previous experience in sales, preferably in the fitness industry or high-end goods and services. They must be willing to learn and adapt based on studio and community needs, be personable, and able to build relationships with clients and staff.

Key Responsibilities:
  • Manage and exceed membership sales and retention expectations
  • Oversee operational aspects of the business, including ordering supplies, equipment maintenance, scheduling, and cleanliness
  • Lead, train, motivate, and manage staff to deliver exceptional SPENGA experiences
  • Expertly run our POS system and CRM, improving practices for lead follow-up and prospect conversion
  • Implement sales processes and train staff on execution
  • Retain and increase client participation
  • Submit accurate and timely reports
  • Plan and promote events for clients and prospective clients through community outreach and business partnerships

Estimated Salary: $60,000 - $80,000 per year

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