Studio Operations Director

4 days ago


Chapel Hill, North Carolina, United States SPENGA Chapel Hill Full time
Job Overview

At SPENGA Chapel Hill, we are seeking an experienced and driven individual to lead our studio as a Studio Operations Director. This role encompasses the day-to-day operations of our facility, including managing staff, sales, and client relationships. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.

The Estimated Salary for this position is between $60,000 to $80,000 per year, depending on experience. Our studio offers a comprehensive benefits package, including health insurance, retirement planning, and opportunities for professional growth.

Key Responsibilities
  • Manage and exceed membership sales and retention expectations
  • Lead, train, motivate, and manage all staff to create the best SPENGA experience
  • Expertly run our POS system and CRM, improving practices for lead follow-up and prospect conversion
  • Implement sales processes and train studio staff on execution
  • Retain and increase client participation
  • Submit accurate and timely reports
  • Plan and promote events for clients and prospective clients, through community outreach and business partnerships

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