Security Operations Coordinator

1 week ago


Evansville, Indiana, United States ASM Global Full time
Job Summary

ASM Global, a leading provider of public assembly facilities, is seeking a highly skilled Event Security Specialist to join our team. As a key member of our security team, you will be responsible for maintaining high security standards before, during, and after events, including theatre shows, conventions, trade shows, and more.

Key Responsibilities
  • Guest Services: Greet guests in a friendly and professional manner, ensuring a welcoming experience for all.
  • Screening and Access Control: Operate a walkthrough magnetometer/metal detecting wand to screen guests, employees, and contractors as needed, and accurately check all guest bags to determine whether items contain objects that warrant further investigation.
  • Area Management: Maintain restricted and barricaded areas for security purposes and verify credentials to ensure control of access into restricted areas.
  • Incident Response: Respond immediately and professionally to guest disturbances/incidents and provide assistance to guests during emergency situations, such as sheltering in place and evacuations of the building.
  • Collaboration and Communication: Work cooperatively with other departments and vendors within the facility, answer guests' questions in a knowledgeable, helpful, and professional manner, and consistently enforce facility policies and procedures relative to prohibited items, disruptive guests, etc.
Requirements
  • Education: High school diploma or GED equivalent is required.
  • Experience: Previous customer service experience or experience in guest relations is preferred.
  • Skills and Abilities: Ability to listen and follow instructions, ability to listen effectively, take and execute directions as given, ability to remain calm and focused during times of stress, work independently, exercising judgment and initiative to diffuse situations, and maintain an effective working relationship with clients, co-workers, exhibitors, patrons, and others encountered in the course of employment.
  • Computer Skills: Ability to access a computer with Internet access for use of our scheduling system.
  • Dress Code: Employees will be required to wear the company-issued polo, black pants, and black shoes for every shift.
  • Hours of Work and Travel Requirements: Ability to work a flexible schedule including, but not limited to, days, nights, weekends, and holidays, and meet acceptable attendance standards for those events for which they are scheduled.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly move around the facility, including walking long distances and stairs.
  • Stand for long hours during events.
  • Work outside with exposure to extreme heat or weather conditions.
  • Talk and hear.
  • Lift or move up to 50 pounds.
Equal Opportunity Employer

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.



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