Insurance Relationship Manager

4 days ago


Le Center, Minnesota, United States Harmon Agency & Associates LLC Full time
About Us

The Harmon Agency & Associates LLC is a reputable insurance agency dedicated to providing top-notch service and expertise. Our team of professionals is passionate about helping individuals protect their dreams.

Job Summary

We are seeking an Insurance Customer Loyalty Specialist to join our team in Center, MN. As a key member of our team, you will play a crucial role in building and maintaining strong relationships with our clients by providing exceptional customer service and support.

Your primary responsibilities will include serving as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner. You will also be responsible for building and nurturing strong relationships with clients to enhance loyalty and satisfaction.

Key Responsibilities
  • Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner.
  • Build and nurture strong relationships with clients to enhance loyalty and satisfaction.
  • Proactively reach out to clients to ensure their insurance needs are met and to identify opportunities for additional coverage or services.
  • Assist clients with policy inquiries, changes, and cross-selling.
  • Educate clients on available insurance products and coverage options.
  • Coordinate with insurance agents and underwriters to resolve client issues and ensure seamless service delivery.
  • Maintain accurate client records and documentation.
  • Monitor client feedback and satisfaction levels, and take appropriate actions to address any concerns or issues.
Benefits
  • Estimated Salary: $60,000 - $80,000 per year, depending on experience.
  • A flexible schedule that allows you to balance work and personal life.
  • Opportunities for additional earnings through commissions and bonuses.
  • Paid time off and holidays.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A simple plan matching program.


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