Insurance Relationship Manager-Le Center, MN Location
3 days ago
We are seeking a friendly and dedicated Customer Loyalty Specialist to join our team at Harmon Agency & Associates LLC. As a Customer Loyalty Specialist, you will play a crucial role in building and maintaining strong relationships with our clients by providing exceptional customer service and support.
Responsibilities:- Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner.
- Build and nurture strong relationships with clients to enhance loyalty and satisfaction.
- Proactively reach out to clients to ensure their insurance needs are met and to identify opportunities for additional coverage or services.
- Assist clients with policy inquiries, changes, and cross-selling.
- Educate clients on available insurance products and coverage options.
- Coordinate with insurance agents and underwriters to resolve client issues and ensure seamless service delivery.
- Maintain accurate client records and documentation.
- Monitor client feedback and satisfaction levels, and take appropriate actions to address any concerns or issues.
- Flexible schedule.
- Additional earnings potential.
- On-the-job training.
- Paid time off.
- Simple Plan Matching.
- A successful candidate must obtain property & casualty insurance licenses within 30 days of hiring offer and life license within 90 days from original hire date.
- Excellent customer service and communication skills.
- Friendly and outgoing personality with a genuine desire to help others.
- Strong interpersonal skills and the ability to build rapport with clients.
- Detail-oriented with excellent organizational and time management abilities.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Proficient in using computer applications and customer relationship management (CRM) software.
- Previous experience in customer service or a similar role is preferred, but not required.
Estimated Salary: $45,000 - $60,000 per year.
Hiring Location: Le Center, MN.
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