Quality Assurance Specialist
3 weeks ago
Join the Kenaitze Indian Tribe team as a Quality Technician, responsible for supporting Quality Assurance and Performance Improvement processes.
Job SummaryThe Quality Technician will assist the Quality and Risk Manager in monitoring and maintaining quality assurance processes, procedures, and controls to meet established performance, quality, risk, and safety regulations/standards.
Key Responsibilities- Identify, manage, and trend data to identify areas of improvement and success within the organization.
- Participate in Quality and Risk functional workgroups and carry out associated annual work plans.
- Support clinic/program quality assurance initiatives and performance improvement teams on behalf of the Quality Department.
- Implement the Model For Improvement and Plan Do Study Act methodology to drive performance improvement projects.
- Participate in the Quality orientation for new employees and in the annual education of staff.
- Monitor performance according to applicable standards and recommend necessary actions to the Quality and Risk Manager.
- Provide support to the Quality/Compliance/Privacy department in conducting surveys, maintaining databases, preparing internal and external documents, and creating reports.
- Ensure compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies, and TERO ordinance.
- Associates Degree or a combination of education and experience in a related field.
- One year of experience in healthcare.
- Two years of progressively responsible experience in quality assurance, quality improvement, and/or risk management.
- Valid Alaska State driver's license and must remain insurable under the Tribe's policy.
- Knowledge and experience working with cultural diversities.
The Quality Technician will work in a fast-paced environment, requiring strong communication and interpersonal skills. The position involves sitting most of the time, with occasional walking and standing. The incumbent must be able to lift up to 10 pounds and perform repetitive motions.
Equipment and ToolsThe Quality Technician will use a variety of equipment, including computers, fax machines, scanners, copiers, and other office equipment.Travel
The position may require travel to different Tribe locations and for training.
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