Assistant Store Leader

1 week ago


Omaha, Nebraska, United States Walgreens Full time
Position Overview

The **Assistant Store Leader** plays a crucial role in the overall success of the store by overseeing daily operations and ensuring a high level of customer satisfaction.

Key Responsibilities
  • Oversees customer service representatives and designated staff members.
  • Accountable for managing the front end of the store and providing insights on the overall functioning of the Pharmacy and Retail operations.
  • Assists the Store Manager in the comprehensive management of the store to meet company objectives.
  • Guides and develops store personnel, including recruitment, onboarding, performance evaluation, and disciplinary actions.
Enhancing Customer Experience
  • Interacts with customers and patients by welcoming them and offering help with products and services.
  • Addresses customer concerns promptly and provides answers to inquiries to ensure a satisfactory shopping experience.
  • Empowers team members to devise solutions that surpass customer expectations and foster loyalty.
Operational Excellence
  • Manages the store's operations and team members, including assigning daily tasks, delegating responsibilities, and resolving scheduling conflicts.
  • Collaborates with external partners to shape the future direction of the store.
  • Ensures effective merchandising, safeguarding of store assets, and enhances store sales and profitability.


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