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Assistant Store Director

2 months ago

Omaha, Nebraska, United States LOJO Enterprises LLC Full time

Job Summary:

The Assistant Store Manager/Supervisor is a key role in the success of LOJO Enterprises LLC, responsible for directing an efficient workflow and assisting the Store Manager in various store operations duties. This position serves as a role model of barista responsibilities and serves as the team leader when the Store Manager is unavailable.

Key Responsibilities:

  • Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering exceptional customer service.
  • Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush.
  • Assist the Store Manager in onboarding and training new team members.
  • Develop effective working relationships with team members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance.
  • Proactively seek opportunities to increase individual and team sales.
  • Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner.
  • Ensure team members follow all health, safety, and sanitation guidelines.
  • Serve as a keyholder, following all opening and closing procedures.
  • Demonstrate punctuality, dependability, and adaptability.
  • Assist Store Manager with administrative duties as requested.

Requirements:

  • Possess a passion for people and a willingness to master brand recipes and techniques.
  • Exhibit an energetic, fast-paced, flexible work style.
  • Ability to work cooperatively in a team environment.
  • Ability to teach others and communicate effectively.
  • Strong problem-solving skills and attention to detail.
  • Desire to take on a leadership role in a growing company.

About LOJO Enterprises LLC:

LOJO Enterprises LLC is a leading specialty coffee company that has distinguished itself as one of the premiere companies in the industry. We believe in taking time to connect and create an amazing experience in each life we touch. At LOJO Enterprises LLC, we live our core values of integrity, love, humility, and courage, and we are looking for talented, passionate, and amazing people to join our team.