Customer Experience Specialist
3 days ago
We are seeking a skilled Customer Service Representative to join our team at InteLogix Corporation. This is an excellent opportunity for individuals who enjoy interacting with people and providing exceptional customer experiences.
The ideal candidate will possess strong communication skills, problem-solving abilities, and a customer-focused mindset. They will be responsible for serving as the primary point of contact for customers via phone, addressing inquiries, resolving complaints, and guiding customers through solutions.
Key Responsibilities:
- Provide exceptional customer service by addressing inquiries and resolving complaints
- Maintain a thorough understanding of products, services, and policies to effectively assist customers
- Accurately document customer interactions and transactions across all tools/platforms
- Collaborate with other departments to resolve customer issues and escalate complex problems as necessary
Benefits:
- Paid Training
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Employee Discounts
- Full-time, non-seasonal employment
- Career Advancement Opportunities
- Early access to earned wages via PayActiv
- Salary Range: $12.00 - $15.00/hour (based on experience and location)
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