Customer Experience Expert

3 weeks ago


Huntington, West Virginia, United States Chico's FAS Full time
Job Description

The Sales Associate is responsible for driving sales growth and delivering exceptional customer experiences. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Sales Performance: Meet or exceed sales targets by utilizing effective sales techniques, communicating product knowledge, and recommending merchandise to customers.
  • Customer Engagement: Model and promote the Most Amazing Personal Service (MAPS) principles, ensuring a cohesive omni-channel experience and prompt resolution of customer concerns.
  • Operational Excellence: Support replenishment activities, assist with locate fulfillment, and maintain visual directives, including floor sets and window changes.


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